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UK Postage

 

Within the UK I will always use Royal Mail Special Delivery. I charge £5.00 for this service (which is actually less than the cost to me) and it ensures that not only will your pen reach you within 48 hours of being posted but it will also be insured for the full value of the pen (up to a maximum of £500). 

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International Shipping with Royal Mail

 

I ship internationally all the time. In fact, I would estimate that over 85% of all the pens I have sold live in collections outside of the UK. 

The default shipping method for a single pen (value less than £200) is the Royal Mail International Tracked service which is £15 to everywhere outside of the UK. This small parcel service offers the ability to track the package and ensures the pen is insured up to it's full value.

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For multiple (or high value) purchases within the same parcel (above £200), the price of shipping with Royal Mail International Tracked service increases to £20. This increased cost covers an insurance value up to £250. If your purchases exceed this £250 limit, you may still proceed with this shipping option but please be aware that in the event of loss or damage I am only able to reclaim (and therefore only able to refund) to a maximum value of £250. To ensure the full value of the parcel is insured I would recommend using the DHL Express delivery option. 

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In my experience, the Royal Mail International Tracked service typically delivers your pen within approximately 2 weeks. Please note, I can not guarantee delivery timescales with this service and if you need your parcel to arrive by a particular date I would recommend using the DHL Express service outlined below. 

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If you have chosen the Royal Mail option you should have been supplied with a tracking number and you should be able to follow your parcel's delivery progress. If your parcel still has not arrived after one month please get in touch to discuss submitting a 'lost parcel' claim. I am unable to offer a refund for lost parcels until this claim has been submitted and accepted by Royal Mail. 

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International Shipping with DHL Express

 

If your pen purchase exceeds £250 I would recommend using the DHL Express shipping service. The cost for this can fluctuate slightly depending on location but I have found that a flat rate of £45 is sufficient to cover most locations with full insurance for values up to £1000.

As well as the increased insurance and peace of mind using this option you can also look forward to receiving your pen much faster with average delivery times of 3 working days (excludes weekends).